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When I pulled up, I saw they had torn the metal roof off, the roof sheathing was laying beside the shed and the shed was now open to the elements. Neither responded, and as of right now no one is communicating with me about my shed!!! I got in my car and drove 17 miles to the ********** where the shed was purchased to see if it was still there. I finally reached out at 3pm to ****** and the associate who the delivery was reassigned to. I waited for someone to call or update us all day. Well, this day came, and went, with no contact from Tuffshed. The new delivery assistant stated the delivery day would take place Friday, April 14th, around ****am. I had to resend pictures and describe the site once again. I don't remember the name of who the delivery was reassigned to, but he started gathering information on our delivery. A Tuffshed associate named ****** reached out a few times with final paperwork for when the shed was delivered, and assured me we were at the "top of the discussions" in their morning meetings, but still no progress.After nearly two months, we reached out to ****'s manager, ***, and informed him of how disorganized this process had been thus far. A few weeks later **** stated there would be another delivery day, but I never heard anything from him reference the delivery. This led to one delivery attempt where the shed never left the ********** lot this is after I had taken time off to stay home for the delivery. The sales associate, ****, was no help, he kept forgetting they had to "remove the roof for transport". It was located in **********, ********, 17 miles from my house in *********, and was told the sales/delivery team would assist me with delivery.It's now been 2 months. I purchased a display unit, in person, and paid in full (approx $5500) at the time of purchase.
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